Shipping & Delivery Information
All orders are sent using a tracked service. You will receive confirmation of your tracking number once your order has been shipped.
Orders are processed and shipped Monday to Friday between the hours of 8am and 3pm GMT. Orders placed after 3pm will be shipped on the next working day. This excludes weekends and UK Bank Holidays.
UK Shipping:
We offer Free 48 Hour Delivery on all orders over £20 to the UK. Orders under £20 will be charged a small delivery fee and other shipping options are available to choose from.
| Courier Option | Cost |
|---|---|
| Royal Mail 48 Hour | £1.95 (free on orders £20+) |
| DHL (Next Working Day) | £3.95 |
USA Shipping:
Shipping to the United States is available and is sent via Royal Mail and USPS on a 5-7 working day service. All Duties, Taxes and Shipping Costs will be calculated at checkout based on order value and weight.
FAQs
Once you place an order through our website, you’ll receive an order confirmation email as well as regular email updates about your order status.
You can always log in to your envii account and view your orders and their associated statuses and tracking number.
If you have the Shop app, you can also track your order status in the app.
We offer free shipping on all orders over £20 being delivered to an address within the UK. For orders under 320, charges apply.
We also offer a Next Working Day Delivery service at £3.95 and a Next Working Day Pre Noon Delivery Service at £8.95.
Unless you select an express delivery service, you can expect your order to arrive within 2-3 business days.
Please check the tracking information contained in your order notifications (email/SMS) for further updates.
Providing we receive orders before 3pm, they will be shipped the same working day. For orders received after 3pm, they will be shipped the next working day.
