Shipping & Delivery
Once you place an order through our website, you’ll receive an order confirmation email as well as regular email updates about your order status.
You can always log in to your envii account and view your orders and their associated statuses and tracking number.
If you have the Shop app, you can also track your order status in the app.
We offer free shipping as standard on all orders being delivered to an address within the UK.
Unless you select an express delivery service, you can expect your order to arrive within 2-3 business days.
Please check the tracking information contained in your order notifications (email/SMS) for further updates.
Providing we receive orders before 3pm, they will be shipped the same working day. For orders received after 3pm, they will be shipped the next working day.
Returns & Refunds
If you would like to change or cancel your order, please contact info@envii.co.uk Be sure to change or cancel your order before it has shipped.
We're sorry to hear that! Send our team an email at info@envii.co.uk with photos of the damage and they will take care of you.
It happens sometimes, we're only human! But don't panic, contact the team at info@envii.co.uk and they will ensure the right item(s) is sent out immediately.
If there is something wrong with your order and you wish to return, please contact our customer support team who will be happy to help.
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